Privacy Policy

Who we are

Vellum is operated by Alfaaz LLC. When we say “we,” “us,” or “our” in this policy, we mean Alfaaz LLC.

Information we collect

• Account information: email address, name, and profile details you provide when you sign up.
• Payment information: processed securely by Stripe. We never store full card numbers on our servers.
• Store and product data: content you upload, product descriptions, pricing, and Notion template links.
• Usage data: pages visited, features used, browser type, and IP address collected automatically for analytics and security.
• Purchase data: buyer email addresses collected during checkout to deliver purchased templates.

How we use your information

• Provide, maintain, and improve the platform.
• Process transactions and send purchase confirmations.
• Send account-related communications (password resets, billing).
• Detect and prevent fraud or abuse.
• Comply with legal obligations.

We do not sell your personal information to third parties.

Third-party services

We use the following third-party services to operate the platform:

• Supabase— authentication and database hosting.
• Stripe— payment processing and creator payouts.
• Vercel— application hosting and CDN.
• Resend— transactional email delivery.

Each provider has their own privacy policy governing their handling of your data.

Data retention

We retain your account data for as long as your account is active. If you delete your account, we will remove your personal data within 30 days, except where we are required to retain it for legal or financial compliance purposes.

Your rights

You may:

• Request access to the personal data we hold about you.
• Request correction or deletion of your data.
• Export your data in a portable format.
• Withdraw consent for optional data processing.

To exercise any of these rights, contact us at the email below.

Cookies

We use essential cookies to maintain your session and preferences. We do not use advertising or third-party tracking cookies.

Changes to this policy

We may update this policy from time to time. We will notify you of material changes via email or a notice on the platform.

Contact

Questions about this policy? Email us at support@alfaazdesign.com